I did not have a good experience with these people. I chose this company because during the phone call they were very professional and promised me I would have a GPS to track my car from New Jersey to Arizona, told me I would have the drivers phone number to see where my car was at any time, and none of that happened.
There was a huge snowstorm on the East Coast so instead of agreeing to have them pick up my car on a Wednesday we chose a Friday when the roads would be clear. However my car was picked up four days later than what I had been promised. I was not able to call the driver with his cell phone number nor was I ever able to track my car on GPS. And of course they charged the money for the deposit on my credit card the day they promised to pick up the car so there was nothing I could do unless I wanted to lose my deposit.
It took A week to get my car from New Jersey to Arizona. When I finally talked to the driver on the day of delivery he was delivering another car to Tucson. I'm not sure if their manipulation of the days was due to the fact they were waiting for another car in the same city so they could make more profit and save money. But I will never use them again.
I heard they are planning to open an office in Scottsdale Arizona. So buyer beware
Product or Service Mentioned: Auto Transport 123 Car Transportation Service.
Reason of review: Not as described.