Anonymous

WRONG NUMBER

My minor daugther has been receiving multiple phone calls daily over the past month trying to reach "Harley" about transporting his bike from Seattle to Florida. I've called 3 times to ask that her number be removed. The company I spoke to was: Auto Transport 123autotransport123.com 1702 N Dixie Hwy, Boca Raton, FL 33432 (888) 885-****. I spoke to Christine on 2 occasions. Today she told me that my minor daughter's number has been given to 2000 companies and that " it's not her problem" and I have to "deal with it". I've reported them to everyone I can think of to make them stop. I can't imagine what would happen if I actually needed their services.
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Taytum Mcm
map-marker Rockville Centre, New York

BE AWARE WITH YOUR CREDIT CARD INFORMATION WITH THIS PEOPLE

My bad experience with this people started after they delivered my car. I believe they sold my credit card information to scammers because they asked me for two credit cards & both cards I had to report stolen. This charges that this people did was over $4,000. Luckily I have a credit card fraud protection plan, without this I would have had to pay over $4,000 in charges. I am very sure that they sold my 2 credit cards information; they were the last ones who I gave this information too. My drama began after I paid the booking charge soon I started receiving new charges from all type of purchases that I have not made. Be aware of giving them your credit card information. I do not trust them & I would never do business with them again
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Loss:
$4000
Shantay Rla
map-marker Killeen, Texas

STAY AWAY FROM THESE CROOKS!!!

Autotransport123 has HORRIBLE customer service!!! I placed an order then cancelled it within an hour. I called and spoke with Danny as well as emailed him notifying him of my cancellation. He assured me it would be taken care of and my card would not be charged. Again, I cancelled within an hour and my vehicle had not been dispatched/assigned to a driver! 3 days later I received a call from a driver that they dispatched to pick my car up DESPITE my cancellation! They also attempted to charge my card $225, then $150, then $50 on the same day (3 days after I cancelled). When I called to dispute the charge, they gave me the run around for 2 days. When I finally spoke to someone, they were VERY RUDE, SARCASTIC and UNPROFESSIONAL! They were mad that I chose to go with another company who was professional, reasonable and was able to pick-up/deliver my vehicle faster! STAY AWAY FROM AUTOTRANSPORT123! They are CROOKS! Go with CarShipperUSA instead! Glenn and Anna are AWESOME and they VERY PROFESSIONAL!
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1 comment
Guest

They did exactly the same to me!!!!!

Just Crooks, nothing else!!!!

Anonymous

Complete scam artist, beware!

They will get your credit card and bill you even if you don't use their service. They threatened to smear my name with all credit card company's , my local business's, all this over a disputed $100 charge. I canceled my agreement with them the very same day that I originally called them, they insist on charging me and have made numerous threatening phone calls and emails just days after I canceled with this bogus company. Beware. Stay away from this thief's, they will go out of their way to extort money from you. A little research on the Internet will expose these scam artist for what they are.
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Loss:
$100
Meena Ets
map-marker Raleigh, North Carolina

Military Personnel Should Avoid this Company

BLUF: Christian and this Family Owned Business are nothing more than scammers who are out to cheat, lie, and do whatever is necessary to get your hard earned money. I am an Officer in the military and was in the process of relocating from one duty station overseas to a duty station in the Continental U.S.. After looking online, I was contacted by several shipping companies, including AT123 Autos. My initial conversation with Christian was the beginning of a nightmare. Since integrity is part of serving in the military, I assumed this concept extended to civilians such as Christian who served as the company's rep. This was mistake number two. Christian not only lied to me about their reputation, he told me straight out that his company were NOT brokers (I explained to him I had a bad experience with brokers). He knew that if he was truthful with me in the beginning, I would have picked another carrier. Determined to get my money, he lied to me about his company being BROKERS and later lied to me regarding the time frame in which he would pick up my vehicle. Suffice it to say, my vehicle sat in a parking lot in California for several days before Christine contracted with a different truck company to pick up my vehicle. Because of this I had to pay daily storage fees! Every time I called the company to reach Christian, he was "unavailable." This was a stark contrast to when he would call me twice a day while trying to solicit my money. This company is one of the worst and most dishonest companies I've dealt with; they qualify for being on any Commander's "OFF -LIMITS" list. DO NOT do business with them.
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Loss:
$1000
3 comments
Guest

Unfortunately I also bought into the lies... Worst experience of my life. Don't ever use them unless you want added stress in your life.

Guest

Hi the same happened to me it was the first time i did a car shipping they didn't tell they were brokers either they told me that they were a company and they gave me a pick up date from my car then when i signed the contract everything changed no one answer the phone, no one knew anything anyways i learned the lesson i prefer to drive now even though it takes several days!!!! not going through that nightmare again

Guest

I would contac them if i were you!

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Rebekkah Qpr
map-marker Los Angeles, California

No words...

Absolutely unreal, nightmare *** operation. Needed my car shipped cross country and went with this company after chatting with Keith who knew an old classmate of mine and seemed like the extra mile type, thus why I went with them over another that had quoted me significantly less than what I paid. Had my beloved, pristine Chevy Impala loaded onto the truck in said condition, MY CAR ARRIVED TRASHED AND SEVERELY DAMAGED ON ALL SIDES AND WRECKED HOOD. This was last October and while they were happy to sweet talk me for the money they should be paying me back tenfold for all the trouble they've caused. Completely avoidant and sociopath behaviour when trying to get them to resolve the issue, how convenient! Now I'm out $4000 for all damages they've caused and have gotten nowhere with the attorney I'm working with. My beautiful car I've put so much work into modifying and maintaining is now a beater courtesy these *****. This company deserves what I wouldn't wish for anyone else... no joke.
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Loss:
$4000
Anonymous

Dishonest company cheating people out of money

I was tricked by this company to sign a contract under their false promise. They trick me to enter the contract by promising me my desired delivery date in a separate email. When they failed to honor the delivery date that they promised, I had to cancel their contract and not let them pick up my car to transport. But, they went ahead charged on my credit card anyway, first time for $225, and 2nd time for another $50. The people in this company are liers and cheaters. Don't know how can they get away all this dishonest things they do in cheating people out of money, but still manage to still in business.
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Loss:
$275
Anonymous
map-marker Miami, Florida

HORRIBLE BUSINESS

THIS COMPANY WILL JUST DOWN TALK ANY OTHER COMPANY THAT THEY CAN, UNTIL THEY GET YOUR MONEY. THEN THEY WILL IGNORE YOU AND NOT MOVE YOUR CAR. DONT GIVE THEM YOUR MONEY! dont believe any of their lies as they are family owned! they will protect themselves and steal from you. Save your time and money just go with a reputable company, check all their reviews big waste of time if anyone asks me. This is just a ridicule ! I'm so annoyed that i bothered with them after trying to do research before spending any money! beware beware beware!
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Loss:
$1200
Anonymous
map-marker Parma, Idaho

Rip off and Poor customer service

Hello...I was originally working with Bruce in sales with Auto Transport 123. He was more than helpfull and a bit antsy to help (I should have noticed that red flag).

It was very clear what I wanted and what Auto Transport 123 could provide. After I paid deposit and received dispatch information, I contacted Bruce in sales again to iform him that it was parralell of our previous conversation. The first time was by phone (no answer) then by email (no response)...So 2 days later I called from a different number and was placed on hold for approximately 6 minutes then dropped. I called again, he transferred me to customer service.

She was very rude, she stated that I must have misunderstood what I was told. She repeatedly interjected during my explaination and when I asked her if it was necessary to continue to do that she said, "well what do you want me to do, just listen to you I am trying to run a business." I deferred further explaination and requested a cancellation and a refund. She made it clear that her company doesn't provide refunds, although the contract states that if Auto Transport 123 did not perform service they would refund...I am just glad it was only the deposit I lost instead of my vehicle/$1000.

I hope this helps someone else...With that being said, it could have been worse. I hadn't seen this website before deciding to use their Auto Tranport 123.

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Loss:
$175
Anonymous

Worst customer service ever

I chose them although they didnt have the cheapest price but besides the fact that i had to wait incredibly long to get my car shipped (about twice-three times the amount stated when we talked) the customer service was incredibly terrible, it made it seem like i was a burden to THEM! their tones made it seem as if they were tired with my questions about my vehicle pick up date and other things related to my own vehicle because i was concerned. either way i would not use this company again unless everything was done by Monique, she was outstanding in helping me with what i needed, the other two customer service people that i didnt bother to remember (one male one female) just angered me unfortunately to the point where i came to write this review..... i bet the cheaper company would have done a faster job.
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Loss:
$250
Brax Wtk
map-marker Chicago, Illinois

Horror Experience with this company ( think it twice before give them your cc)

I was contact by jerard one of the sons because this is a family company composed of like 6 or 10 people all family related, He seemed very nice promised me a lot of thing that my car was going to be picked up as soon as posible i explained that i was not at the pick up address cause i was traveling that i gave the car keys to someone else, in general i provided all the information so they can give them to the trucker. i receive a call from the trucker two days later while i was traveling he was a very rude guy with no education at all , he told me that noone gave him any information and that he couldnt pick up my car without me being present. so after he told me that he wont pick up my car i contact other company and the other company picked up my car. then the trucker calls me the next day and tells me that he is at my place and he is ready to pick up my car when i tell him that since he CANCELED ME someone else picked up the car he start insulting and threating me tell a lot *** and other words i found it unbelievable so have it mind that if u make business with this people you wanna have to deal with this driver his name is ray. i just hang up on him he called again and left a voicemail with thousands of insults to myself which i saved. then when i called the company i speak with the daughter of the company she tells me that my CC is being charge for 260 dollars cause the driver went to pick up the car i told her that the driver was very abusive with me and she tells me that thats my problem and hung up. Then i have a call from the owner of the company i believe is keith he tells me that i was rude with his daughter and that i am screwed and he is going to send his driver to beat me up where i live and that i can *** myself he told me that literaly! he threatened me i couldnt believe this people what they do they call you and promise u a lot of things that are lies they are super nice until they make you sign the contract once they make you sign the contract they got you and they dont care about you anymore. they can send someone to pick up your car in two months since they own the company they treat you like *** after you sign.if you cancel they charge the 260 dollars. I am just telling you my experience with this company besides the money i got scared cause they can do something to me i already contact my uncles that are lawyers and i got the recorders from my safety. now after they insulted me, threatened they also charged my cc for 260 dollars sweet deal huh
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Loss:
$260
5 comments
Guest

Sounds similar to my experience with them! Stay away from AutoTransport123!!!

Guest

I read this entire story,this was completely untrue.1st autotransport never takes a deposit of more than $225.the next thing that occurred,no one was there to give the car to the driver like the customer is stating,he then went behind our backs and signed up with another company with out the respect of giving us a call and letting us know what he did.The driver arrived at his home to only find out the car was already picked up.

So we felt the only right thing to do was to give the driver money for traveling out of his way because this customer didn't have the decency to call us and let us know.

there are always 2 sides to a story,as far as threatening,FYI

he was threatening us!My father will not deal with customers that threaten his family

Guest
reply icon Replying to comment of Guest-596875

what happens was that i was promised a lot of things before giving my cc info after i gave them my credit card information story changed they told that they could not give me a exact dates to pick up my car and i had a flight already booked i believe a company should be sincere and explain everything upfront before signing a contract i understand that we all want to make money but fairness after all . once i signed the contract with them i found out that there was not an exact date that someone could pick up my car i had a flight booked and i couldn't cancelled it.

then after i had misleading information they told me that without me being present they couldnt pick up my car i feel sorry for the driver i understand his frustration going there but people get in my shoes your moving to another state you have a flight booked a company promised you a pick up date and then they tell you that they dont know when they are going to pick up your car. noone answers the phone, noone was able to give me any information anyways i wasnt experienced with this kind of business either but i think the most important here is that the company should explain you in detail how the process of pick up of your car works , give you realistic feedback i work in the service industry as well i know you cant please everybody but fairness after all.

what i find inconceivable is the way i was treated by the owner of the company i never threaten anybody if he has any probe he can post it here or anywhere online. i was upset but never insulting or abusing i just hate people that they thing that because they have money they can treat people like *** he told me literally that he knew my address and he was going to send someone to my place to beat me up at the end the refund me all the money but i think we all have hot tempers but there are things that you cant just say

Guest

GO TO TRANSPORTREVIEW.COM AND COMPLAIN THERE ALSO.

Guest

GO TO TRANSPORTREVIEW.COM AND COMPLAIN THERE ALSO.

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Anonymous
map-marker Chicago, Illinois

Horror Experience with this company ( think it twice before give them your cc)

I was contact by jerard one of the sons because this is a family company composed of like 6 or 10 people all family related, He seemed very nice promised me a lot of thing that my car was going to be picked up as soon as posible i explained that i was not at the pick up address cause i was traveling that i gave the car keys to someone else, in general i provided all the information so they can give them to the trucker. i receive a call from the trucker two days later while i was traveling he was a very rude guy with no education at all , he told me that noone gave him any information and that he couldnt pick up my car without me being present. so after he told me that he wont pick up my car i contact other company and the other company picked up my car. then the trucker calls me the next day and tells me that he is at my place and he is ready to pick up my car when i tell him that since he CANCELED ME someone else picked up the car he start insulting and threating me tell a lot *** and other words i found it unbelievable so have it mind that if u make business with this people you wanna have to deal with this driver his name is ray. i just hang up on him he called again and left a voicemail with thousands of insults to myself which i saved. then when i called the company i speak with the daughter of the company she tells me that my CC is being charge for 260 dollars cause the driver went to pick up the car i told her that the driver was very abusive with me and she tells me that thats my problem and hung up. Then i have a call from the owner of the company i believe is keith he tells me that i was rude with his daughter and that i am screwed and he is going to send his driver to beat me up where i live and that i can *** myself he told me that literaly! he threatened me i couldnt believe this people what they do they call you and promise u a lot of things that are lies they are super nice until they make you sign the contract once they make you sign the contract they got you and they dont care about you anymore. they can send someone to pick up your car in two months since they own the company they treat you like *** after you sign.if you cancel they charge the 260 dollars. I am just telling you my experience with this company besides the money i got scared cause they can do something to me i already contact my uncles that are lawyers and i got the recorders from my safety. now after they insulted me, threatened they also charged my cc for 260 dollars sweet deal huh
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Anonymous
map-marker Wilmington, Delaware

Not honest company

AUTO TRANSPORT 123 CHARGES CUSTOMERS AND NOT PAYING CARRIERS ON TIME. WE HAD TO CALL FOR OUR MONEY 7 TIMES AND FINALLY AFTER WE COMPLAINT TO INSURANCE BOND COMPANY, WE GOT PAID FOR OUR DELIVERY.THATS NOT THE WAY TO DO BUSINNESS AUTO TRANSPORT 123!!!!!! YOU ARE NOT THE ONE THAT ACTUALLY DELIVERING THIS CARS, CARRIERS LIKE US ARE. THERE ARE BETTER BROKERS OUT THERE OR ANYONE CAN JUST CONTACT A CARRIER THEMSELVES AND SAVE MONEY. THEY ARE NOT HONEST AT ALL AND ALL THEY CARE ABOUT IS A WALLET. CALL OTHER BROKERS- DO NOT CALL THEM CUSTOMER SERVICE AWFUL. CARRIERS DO NOT WORK FOR FREE. THEY ARE BROKERS AND DO NOT DO JOBS THEMSELVES, THEY HIRE CARRIERS LIKE US TO DO THE JOB.IF THERE IS A PROBLEM THEY WILL NOT FIX IT.
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Loss:
$950
2 comments
Guest

BEWARE OF THIS COMPANY.....a friend of mine had a car transported by this company....waited forever for car to be delivered...when very expensive car (value near $100K) was finally delivered, it came in a piece of *** enclosed trailer (value near $500,honestly), missing a wheel, holes in the side, top & floor.....car got to destination covered in filth, road salt & grease on the seat.....absolutely disgusting....would NEVER recommend!!!

Guest

this is a review from a trucker who damaged 1 of our vehicles

and would not work out anything with the customer.

we felt the customer was justified with everything he told us,he took before and after pictures of the car ,and it was badly damaged in transport.

as a company that stands behind our reputation we did not pay the trucker,because we gave the customer money out of our pockets to get the car repaired from all of the damage that the trucker did.It was much much more money than what was owed to the trucker.The trucker refused to pay for all the damage on the vehicle,and did not want to work anything out with us or the customer,because we do not like doing things like this with our carriers we gave the trucker money that we felt he deserved,because we do feel no one should work for free.

we will never use this company again ,as they do not stand behind there work.

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bmcnut
map-marker Flemington, New Jersey

Auto Transport 123

Every thing that they said was a lie! Told me that they do NOT broker out the work, and that is why I agreed to pay them a 20% premium over the average quote. In the fine print they can. Told me that unlike other truckers they do NOT charge until a deposit until the car is picked up, in small print it says they charge as soon as car is dispatched for pick up . Told me that their should not be ANY problem getting the car delivered by the 14th of the month, it arrived the next month. Best of all, it arrived damaged and they are Not responsible, the trucker that THEY choose is. Good luck with this outfit!
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6 comments
Guest

BEWARE OF THIS COMPANY.....a friend of mine had a car transported by this company....waited forever for car to be delivered...when very expensive car (value near $100K) was finally delivered, it came in a piece of *** enclosed trailer (value near $500,honestly), missing a wheel, holes in the side, top & floor.....car got to destination covered in filth, road salt & grease on the seat.....absolutely disgusting....would NEVER recommend!!! :(

Guest

this is a review from 1 of our competition transport companies

everything that you are reading is all a made up lie! to try to make us look bad.

there are a lot of companies out there that think this is funny by posting reviews on sites so they can bring there customers to the site and try to dis credit us.

please if there are any questions or concerns

contact me at any time and I will explain the process and guess what

I wont put down any other company while you are on the phone with me!

Guest

These idiots keep calling and harassing people on the phone. Very unprofessional. Stay Clear for your own good.

Brax Wtk

I know what you mean they give you a bunch of lies to make you sign the contract. once you sign they start telling you the real fact which are not pretty at all!

Brax Wtk

I know what you mean they give you a bunch of lies to make you sign the contract. once you sign they start telling you the real fact which are not pretty at all!

Guest

They never responsible for anything, they just collect commisions. If customer wants to save money, they should never hire a broker. Call carrier company only.

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rollins Qgx
map-marker Tampa, Florida

Used my pers info to scam others!

I contacted Auto transport 123 for a quote to transport a vehicle. I decided not to do business with them as I felt I was being scammed.

They called me for over a week trying to pressure me into giving them my CC even though we did not have a contract nor was I going to do business with them. I finally told them to stop calling and harrasing me. After that they used my personal information and put it on other transport company websites with fictitious vehicles and locations.

I am now being called by companies all over the US to ship a fake car from a fake location. I called them to tell them to stop their games and was threatened by the owner, he said he would kill my SPIC ***

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Loss:
$1
5 comments
Guest

Hired them through the internet to move my Father's classic cars. They seemed very helpful at first.

This was in Oct 2012. It is now March 2013. I had been dealing directly with their driver who kept giving me excuse that he needed another car to pick up to complete his load or the weather was bad etc. I finally called them directly today and Janine their customer service manager, told me that they had called me several times but I had no voicemails from them she got very hostile and personal with me and called me a liar and when I asked to speak to her manager.

She told me that no one there wanted to speak with me. The point is " I hired them to do a service" they did not. I wanted a refund of the 350.00 they charged me as a deposit.

Very unprofessional and please save yourself the *** I went through and do not use this company. They will do everything wrong and turn it around and try to blame you.

Guest

lol yeah ok very nice it must be indeed, first to say one thing and retract yourself? what do you people are ***?

if they're ripping people off then others need to know about it. If they've threatened you might as well mention that too.

Guest

I wanted to have my car shipped and talked to a guy named Matt. All I can say is I would never trust this guy.

He is a total sweet talker and I could tell right away he was nothing but a scam artist. Even when I told him I had decided to go with another company he began to harass me by calling, leaving nasty voicemails, and degrading emails. Who does that? They are not professional and claim to have your best interest but do not.

In fact, he used my information to scam other companies into calling me. I had thirty missed calls on my phone the next morning after he got upset I went with someone else.

He is crazy so beware. FRAUD!

Guest

test to see if anyone can post under any name.

Guest

I received a call from Kieth this evening. He was very cordial and respectful.

He explained what happened with my info and it made sense to me. It was just a paper work mix up. He apologized and made me feel at ease. I too apologized to Kieth.

Please disregard my previous post. If you have any transport needs please call Kieth I am sure he will take very good care of you.

If your still not sure ask Kieth for my email and I will verify everything. I wish Kieth and his staff a wonderful New Year!

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